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About Brussels Airlines
Brussels Airlines was established in 2006 in partnership with Virgin Atlantic. It has since become part of the Lufthansa Group and a member of Star Alliance, the world’s largest global airline alliance. Brussels Airlines flies to many destinations in Europe and Africa. It also flies to Israel, Egypt, New York City and Washington DC. The airline recently struck a deal with Africa World Airlines, allowing the two companies to better coordinate connections between planes.

How to save money when flying with Brussels Airlines
Go to the Brussels Airlines home page and click on Low Fare. There is always a list of the cheapest fares for all Brussels Airlines destinations. There is also a second Low Rate link under Plan & Reserve.
If you’re flying within Europe, consider the very basic accommodation offered on Brussels Airlines Check & Go flights. One-way fares on these non-refundable flights are very low. The compromise is that you have limited seating options, you have to pay for snacks, and you can only carry one carry-on plus a handbag or similar small bag.
If you purchased a refundable ticket, book your flight on the Brussels Airlines website. If you cancel, you can do it on the same website and save on administration costs.
Join Miles and More, Europe’s largest airline loyalty program. The miles you earn can be used for discounts and upgrades on Brussels Airlines Belgium and all other Miles and More partner airlines, as well as 270 non-partner airlines.

Are Brussels Airlines tickets refundable?
Refundable tickets are only available for certain classes. If you’re flying within Europe, choose Flex & Fast or Bizz & Class. If you’re flying to Africa, choose Standard or Flex. For refundable tickets to the U.S. and Canada, choose an Intermediate or Max Flex class. You can cancel within 24 hours of booking your ticket.

How do you make reservations and communicate with customer service?
It is best to book online on the Brussels Airlines website. Brussels Airlines has independent service centers in different countries. To find the number you need, click Contact Us and use the drop down menu to find the correct number. In the U.S., call (800) 401-1801. In the UK you can contact Brussels Airlines on +44 800 640 40 04.